About Us

Background

Founded in 1999, 310-LOAN was one of the first companies in Canada to offer payday loans to consumers over the internet. From our call centre located just outside Vancouver, British Columbia, we provide a convenient source of short-term, small sum credit to Canadians without the need to visit a location.

Our Approach to Payday Loans

Payday loans (also known as cash advances, payday advances or fast cash) are a relatively new source of credit in Canada. They are used by consumers who often have an immediate need for cash and are either not satisfied with, or do not have access to, traditional bank financing. As a result, our approach to payday loans is based on the following principles:

Make the Process Simple
Nobody wants to spend any more time than they have to in order to get the money they need. Offering loans online and over the phone was the first step we took to make it as easy and convenient as possible to borrow from 310-LOAN. We then set ourselves apart from other online payday loan companies by developing Canada's most secure and convenient faxless application process. Some lenders advertise a no fax payday loan, but the fine print reveals that to use the no fax option, the lender must first contact the customer's employer. Our process involves no faxing AND no call to the employer. That is our idea of simple.

Get Customers Their Money Fast
Customers who have an immediate need for cash aren't interested in waiting around for their money. That is why 310-LOAN uses Interac E-Mail Money Transfer to get customers their loan in 30 minutes or less. Other lenders require hours or even days.

Provide Knowledgeable and Helpful Staff
With a product as new as payday loans, our customers are looking for knowledgeable and helpful staff who can guide them through the process and answer any questions they may have. That is why we are more than just a website. Our experienced customer service team is available at 1-800-310-LOAN (5626) to answer questions, explain the process and take applications over the phone.

Regulatory Leadership

As one of Canada's most experienced online payday loan companies, 310-LOAN has taken an active role in the regulatory process that is underway across Canada. Since 2002 we have advocated for regulations that will deliver the best possible results for consumers through a viable and competitive payday loan market. We have been actively involved with most Provinces that have either passed payday loan legislation or are in the process of doing so. We will continue to take a leadership role in these discussions to ensure that payday loan customers have access to the credit they need through a market that is built around them.

Community Involvement

At 310-LOAN, we believe firmly in supporting the communities where our customers and our staff live and work as well as the broader global community. Domestically, we have provided funding in support of educational initiatives for at-risk youth in Vancouver and Toronto. Internationally, we provide funding to the Genocide Intervention Network to support their education and advocacy work on behalf of the people of Darfur and elsewhere.